Distant Sales Agreement
This Distant Sales Agreement (“Agreement”) is made and entered into by and between 3A Turizm Tic. Ltd. Şti. (“Seller”), with its principal place of business at Düzlerçamı Mah.6959. Sok. No:3 Döşemealtı, Antalya, Türkiye and the customer (“Customer”) who purchases a tour package or service through the Seller’s website.
2. Subject Matter of the Agreement
This Agreement governs the terms and conditions of the sale of tour packages and related services (“Services”) offered by the Seller through its website to the Customer. By purchasing a tour package or service from the Seller, the Customer agrees to be bound by the terms and conditions set forth in this Agreement.
3. Payment and Prices
The Customer agrees to pay the total price for the Services as listed on the Seller’s website, including any applicable taxes and fees. Payment must be made at the time of booking, using one of the payment methods specified by the Seller. Prices are subject to change without notice, and the Customer is responsible for ensuring that they are aware of the current price before making a purchase.
4. Cancellations and Refunds
The Customer may cancel their purchase and receive a full refund within 92 days of the date of purchase. After this period, cancellations will be subject to a cancellation fee, which will be calculated as a percentage of the total price paid. The cancellation fee will be determined by the Seller based on the number of days remaining before the scheduled start date of the tour.
5. Changes to Services
The Seller reserves the right to modify or cancel any tour, itinerary, or service due to unforeseen circumstances or factors beyond its control, including but not limited to weather conditions, political events, or other factors that may affect the safety or enjoyment of the tour. If the Seller cancels a tour, the Customer will be offered the choice of a full refund or a credit toward a future tour.
6. Liability and Insurance
The Seller is not responsible for any loss, damage, injury, or death that may occur during the tour, except as required by law. The Customer is responsible for obtaining appropriate travel insurance to cover any potential losses, damages, or expenses that may arise during the tour.
7. Governing Law and Dispute Resolution
This Agreement shall be governed by and construed in accordance with the laws of Türkiye. Any disputes arising out of or in connection with this Agreement shall be resolved through good faith negotiations between the parties or, failing that, through binding arbitration in accordance with the rules of the The Istanbul Arbitration Center’s (ISTAC) Antalya Branch in Antalya, Türkiye.
This Agreement may be amended only by written agreement between the parties.
This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements, understandings, and representations, whether oral or written. If any provision of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.