Who we are
Runner Tourism and Travel is the trading name of 3 A Turizm Tic Ltd Şti, a family travel company in Antalya, licensed by TURSAB under no. 2883, at Duzlercami, Dosemealti / Antalya. 3 A Turizm Tic Ltd Şti is the data controller for the information described here, and you can reach us on +90 850 220 55 69, on WhatsApp at +90 533 545 79 59, or through our contact page.
What we collect
When you send an enquiry we store what you type into the form: your name, email address, phone number, the country you write from, the size of your party, when you would like to travel and your message. We also store the page you sent it from and the language you were reading in, so that the reply answers the right journey in the right language.
We do not store your IP address. We store a one-way hash of it, which cannot be turned back into an address but is enough to stop the same sender flooding the form, and we store the browser identification your browser sends with every request. Nothing else is collected from a visitor who only reads.
Why we hold it
To answer your enquiry and to plan the journey you asked about, which is the reason you sent it, and to keep the form usable by rejecting automated and abusive submissions. If a journey becomes a booking, we hold what the trip itself requires and nothing beyond it.
Cookies
This site sets no cookie at all for someone who is only reading. Three exist and each is set by an action you take: rt_sid keeps your place while you fill in the enquiry form and ends when you close the browser; rt_itinerary lasts thirty days and only exists if you have opened a private itinerary link we sent you; rt_consent lasts a year and remembers the answer you gave the cookie banner, so it does not ask twice.
If you accept, Google Analytics is loaded and sets its own cookies to count visits and show us which journeys are read. Until you accept, it is not loaded and no request reaches Google. You can change your mind at any time: ask me again clears the answer and brings the banner back.
Who else sees it
Your enquiry is emailed to us through our mail provider and stored on our own hosting. Google receives analytics data, and only if you have accepted. We do not sell your details, we do not pass them to advertisers, and outside those two we share them only with the people needed to run a trip you have booked.
How long we keep it
Enquiries that do not become bookings are deleted after two years. Booking records are kept as long as accounting and tourism law requires us to keep them, and no longer.
Where it goes
Our own systems are in Turkey. Analytics data is processed by Google on servers outside Turkey, which is the one transfer abroad this site makes, and it does not happen unless you accept cookies.
Your rights
You can ask what we hold about you, ask for it to be corrected, ask for it to be deleted, object to what we do with it, or withdraw your cookie consent, which takes one click on the link above. Write to us through the contact page and we will reply within thirty days. If our answer does not satisfy you, you can complain to the Turkish data protection authority, the Kisisel Verileri Koruma Kurumu.
Changes
When this notice changes, the date at the top of the page changes with it. Nothing here is applied retroactively to information we no longer hold.