Delivery and Return Conditions

Last updated 29 July 2026

Delivery

The Seller provides the Services to the Customer according to the schedule and itinerary set out on the Seller's website. The Customer is responsible for holding all necessary travel documents and information, including passports, visas and vaccination records, and for complying with any applicable laws and regulations.

Cancellations and refunds

The Customer may cancel their purchase and receive a full refund within 92 days of the date of purchase, provided the cancellation is made before the start of the tour. After this period, cancellations are subject to a cancellation fee calculated as a percentage of the total price paid. The fee is determined by the Seller based on the number of days remaining before the scheduled start date of the tour.

If the Seller cancels a tour, the Customer is offered the choice of a full refund or a credit toward a future tour, according to the timing and the reason for the cancellation.

Changes to services

The Seller reserves the right to modify or cancel any tour, itinerary or service due to unforeseen circumstances or factors beyond its control, including weather conditions, political events or other factors that may affect the safety or enjoyment of the tour.

Liability and insurance

The Seller is not responsible for any loss, damage, injury or death that may occur during the tour, except as required by law. The Customer is responsible for obtaining appropriate travel insurance to cover any potential losses, damages or expenses that may arise during the tour.

Miscellaneous

The Seller may modify or update these conditions at any time without prior notice. Revised terms are posted on the Seller's website and take effect immediately on posting. The Customer is responsible for reviewing these terms periodically.